Network Services
Call Logging
With accurate real time information such as unanswered calls, peak periods and long ring times, businesses can react more effectively and efficiently.
Eurolink can provide this data and, in conjunction with existing information of orders and deliveries, a complete toolbox that monitors and improves practices and services and ultimately increases sales.
Audio Conferencing
With increasing concern about the cost, and environmental impact of travel, audio conferencing continues to rise in popularity. Audio conferences tend to be shorter, more efficient, and can be arranged much faster.
Auto Attendants
Auto-Attendant answers incoming calls to your business and automatically transfers the caller to the correct department - so freeing staff to focus on other tasks.
When a call is answered a welcome message followed by a voice listing different options is heard. The caller then selects by keypad or voice. If the selected extension or department is engaged, their position in the queue is announced and alternative options offered.
Other services
- Headsets
- Music on Hold
- Voicemail
- Public Address Systems
- Door Entry Systems
- Conference Calls
- Call queuing
- Call recording
- Audio conferencing
- Call logging software
